Job Description

Job Responsibilities of a Telecaller:
 Good Command in Native Language
 Query resolution
 Be a good listener
 Must know how to greet the client
 Have knowledge about MS office & data entry
 Have confidence to indirect with customer
 Good follow up with the clients to enroll them
 Smart enough to present the product
 Can understand the customer requirement on phone & explain the product
 Contact potential or existing customers to inform them about a product or service using
scripts
 Handle grievances to preserve the company’s reputation
 Go the “extra mile” to meet sales quota and facilitate future sales
 Calling active and budding clients to encourage for applying their case with VH Group.
 Addressing clients' uncertainties, grievances, and suggestions on time.
 Attending regular team meetings to clarify progress and performance-related
expectations.

 Good Command in Native Language  Query resolution  Be a good listener  Must know how to greet the client  Have knowledge about MS office & data entry  Have confidence to indirect with customer  Good follow up with the clients to enroll them  Smart enough to present the product  Can understand the customer requirement on phone & explain the product  Contact potential or existing customers to inform them about a product or service using scripts  Handle grievances to preserve the company’s reputation  Go the “extra mile” to meet sales quota and facilitate future sales  Calling active and budding clients to encourage for applying their case with VH Group.  Addressing clients' uncertainties, grievances, and suggestions on time.  Attending regular team meetings to clarify progress and performance-related expectations.

Skills Required

• Sales Support