Place phone calls to potential clients from our computerised directory Perform script (with necessary adjustments) to ensure consistency of sales program Answer potential clients’ questions about home improvement projects or goals Set appointments with prospective customers based on our associates’ schedules Maintain computer, telephone and other equipment Train other telemarketers when required Communicate any problems, concerns or questions to supervisory staff Refer customer complaints to supervisor for quality control Communicate respectfully and politely with potential customers at all times
