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Support Engineer L2 - IndiQus Technologies

Date Posted: Feb 24, 2023
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Job Detail

  • Location:
    New Delhi, Delhi, India
  • Company:
  • Type:
    Full Time/Permanent
  • Shift:
  • Positions:
  • Experience:
    5 Year
  • Gender:
    No Preference
  • Degree:
  • Apply Before:
    Dec 31, 2023

Job Description

You will join our team in supporting high-availability, disaster recovery, and software defined storage systems. A strong background in Linux administration is required as the majority of your interactions will be with other Linux system administrators. This position will be on the front line of our 24x7 support team. Basic Qualifications ● Must be able to interact with customers with a positive attitude and understanding ● Minimum 5 years Linux system administration experience ● Git familiarity ● Ability to work in a team ● Proficiency with troubleshooting Linux environments ● Ability to read log files ● Ability to manage time and prioritize tasks ● Proficiency with DRBD ● Proficiency with high-availability — Pacemaker/Corosync ● Linux: storage administration LVM/filesystems Desired Skills ● BASH scripting skills ● Familiarity with KVM/ESXi virtualization technologies ● Proficiency with containers ● RHCSA/RHCE ● Proficiency with RHEL or Debian based systems ● Familiarity with Kubernetes / container orchestration platforms Certification(s) ● RHCE (preferred) Expectations Expectations include, but are not limited to: ● Answer tickets and phone calls in a timely manner with quality answers. The goal is to answer and close tickets in an above satisfactory manner ● Meet or exceed all SLAs ● Test new software, solutions, and features ● Write, update, and refresh tech blogs and how-to guides