As a technical support/helpdesk employee, you’ll be monitoring and maintaining the systems and networks within an organization in a technical support role. If there are any issues or changes required, such as forgotten passwords, or email issues, you’ll be the first person employees will come to.
Tasks can include installing and configuring our software, diagnosing hardware/software faults and solving technical problems, either over the phone or email or live chat.
As technical support, you may also be known as a helpdesk operator, technician or maintenance engineer.
You will work for software providing after-sales support .
The Denovolab SIP switching platform is a global leader in Class 4 switching for telecom companies all over the world. With a SIP SBC engine at its core and many other exciting and innovative features, it is based on open VOIP telephony standards. It... Read More