Onboarding retailers or merchants Ensure that sales orders are converted into actual delivery and all customer complaint are resolved on time Role Document. Sales Executive - Recovering credits from the assigned customers and follow-up to ensure a smooth transaction between the customers. Candidates shall be responsible to maintain a healthy relationship with the stores and ensure that all Customers are treated with politeness. Geographic & cultural knowledge: Candidates should have a deep understanding of the regional landscape including the local customs, traditions & language.Market intelligence : Sound knowledge of the various FMCG products, pricing and understanding of the rural market business