We are looking for a skilled professional to oversee the mortgage business and relationship with our real estate clients. You will be responsible for obtaining and maintaining long-term key customers by comprehending their requirements. You should be skilled in identifying the requirements of clients, and promoting our company’s solutions. The goal is to manage and scale the channel's business to achieve long-term success
Job responsibilities:
•To manage multiple corporate/local accounts and provide solutions based on customer needs.
•Scouting and onboarding of real estate clients for home loans/mortgage servicing alliance.
•Achieve desired sales targets by managing key accounts thorough understanding of customer needs and requirements.
•Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
•Ensure effective management of resources and fulfillment of loan requirements for clients in a timely manner. •Serve as the link of communication between key customers and internal teams.
•Resolve any issues and problems faced by customers and deal with complaints to maintain trust.
•Play an integral part in generating new sales that will turn into long- lasting relationships.
•Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics Must Have
•Strong communication and interpersonal skills with an aptitude for building relationships with professionals of all organizational levels.
•Ability in problem-solving.
•Should have excellent knowledge in MS Office.
•Understanding the mortgage industry or previous experience with banks or NBFCs is preferred.
•Prior experience in real estate sales/management will be a plus
•Knowledge in Home loan
