Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Skills: Persuasive Speaking Skills Empathy. Adaptability. Ability to Use Positive Language. Clear Communication Skills. Self-Control. Taking Responsibility. Responsibilities: Answer inbound customer calls. Provide account information and status.
Percept Infosystem is a software development and IT Training provider and Consultants company based in Nagpur offering services in the area of application development, web development, Training in IT and Non- IT Languages and Outsourcing. Read More