Convert leads for the company through telephonic conversations
Maintain and monitor the records of all the conversations, be it customer feedback, purchase orders or queries
Stick to the sales script and strategy, but also improvise it when needed, within the scope of the telesales executive job role
Update customers about new launches and record customer reactions to new products
Be aware of the latest industry trends as a tele sales executive
Liaise with the concerned department regarding customer queries and complaints