We are hiring for Field Collection Executive position in a reputed NBFC Company in Gujrat area. Job Title: Field Collection Executive Role Overview: The Field Collection Executive is responsible for visiting customers to collect outstanding payments, ensuring timely recovery of dues, and maintaining customer relationships. This role requires excellent communication, negotiation skills, and a strong sense of responsibility to meet collection targets efficiently.: Key Responsibilities: 1. Collection & Recovery: o Visit customers in assigned areas to collect overdue payments. o Follow up with customers via calls and visits to ensure timely repayment. o Negotiate payment plans and settlements where necessary. 2. Customer Interaction & Relationship Management: o Explain payment terms and outstanding dues professionally. o Address customer concerns and provide solutions within company policies. o Maintain positive relationships to ensure future payments are on time. 3. Documentation & Reporting: o Maintain records of collection status, follow-ups, and payments received. o Prepare daily reports on visits and collection updates. o Submit receipts and payment acknowledgments as required. 4. Compliance & Process Adherence: o Adhere to company policies and legal guidelines regarding debt collection. o Ensure ethical collection practices without harassment or coercion. o Report any fraudulent activities or non-compliance cases. Qualifications & Skills: Skills Required: Strong communication, problem-solving abilities, and patience. Familiarity with CRM systems and proficiency in basic computer applications are often preferred. • Education & Experience: High school diploma or equivalent; prior customer service experience is beneficial. Education: Minimum High School Diploma or Bachelor's Degree (preferred). • Experience: 1-3 years in field collection, recovery, or a similar role. • Skills: o Strong negotiation and persuasion skills. o Good communication in local language(s) and basic English. o Knowledge of banking/NBFC collection procedures is an advantage. o Ability to work independently and meet targets. o Basic computer skills for reporting and documentation.